Shipping policy
Our Shipping Policy
Get 15% Off Your Order — Ships September 30!
We’re currently out of town, so order fulfillment is temporarily paused. All orders placed between now and September 28 will begin shipping September 30.
As a thank-you for your patience, all in-stock products are 15% off through midnight PST on September 28. No code needed — the discount will automatically apply at checkout.
We appreciate your understanding and patience while shipping is temporarily paused!
⭐ U.S. Orders – Tamiya tape & hybrid masks are tariff-free!
On August 22, 2026, a 50% U.S. import tariff went into effect on many Canadian goods, but it affects our vinyl mask products only. This tariff does not apply to our standard masks made from genuine Tamiya tape.
For U.S. orders containing vinyl masks, the applicable tariff will be calculated and applied at checkout. We recommend choosing the Tamiya tape or Hybrid options where available if you wish to avoid tariffs.
Tariff regulations are subject to change, and we will update this policy as new information becomes available.
❗ Note: We recommend allowing up to an additional two weeks beyond our usual shipping times for U.S. orders due to customs processing delays. Your package may arrive sooner, but we'd rather give you a realistic expectation while the new system settles in.
🌍 EU Orders
Effective Jun 26, 2026, we have temporarily paused shipments to the European Union while we search for an EU retail partner.
The EU has introduced new import regulations for goods shipped from outside the EU, bringing additional customs processing, fees, and reporting requirements.
Rather than risk unexpected costs or delays for our customers, we’ve temporarily paused direct shipping to EU countries while we work on a better long-term solution.
The good news: we’re currently in talks with a couple of EU-based resellers and hope to have Kit Masx masks available for purchase within the EU later this year!
We’ll share more details as soon as everything is finalized. We’re excited to make it easier for our European customers to get Kit Masx again!
🌏 Australia & New Zealand Orders
Our tracked shipping service routes parcels through the Netherlands, resulting in typical delivery times of 4–6 weeks. If you prefer a faster option (usually 2–3 weeks), please select the Canada Post Air Mail option at checkout. Note that air mail does not include tracking.
Shipping Rates
Tracked Shipping
Tracked shipping options are available for all regions. Delivery estimates are provided at checkout.
Free Shipping
Free shipping is available on all orders over $80, including 1ManArmy products.
Duties, Taxes & Tariffs
Your country may charge duties, VAT, import fees, or other taxes upon delivery. These charges are not included in our prices or shipping rates and are your responsibility unless otherwise noted below.
❗ Please note: 1ManArmy and Return2KitForm (R2KF) products are manufactured in Belgium and Australia respectively and may incur applicable U.S. tariffs or import charges. These charges will be automatically calculated and paid at checkout for a seamless delivery.
1ManArmy & Return2KitForm (R2KF) Products
-
Eligible for free shipping on orders of $80 or more.
-
Request out-of-stock sets by selecting the "Reserve Your Set" button and entering your email address. Items typically restock within 3–6 weeks. Once the item arrives, we'll send a back-in-stock notification to your email. Inventory is available on a first-come, first-served basis, so don't wait too long after receiving your email!
Fulfillment & Guarantees
Fulfillment Time
Please allow up to 3 business days for order processing. You’ll receive a shipping confirmation email once your order is on its way.
Estimated Delivery Times
Delivery speed varies by destination and local postal service conditions. Most orders arrive within 2–4 weeks.
🚩 Orders to Australia: Our tracked shipping service routes parcels through the Netherlands, resulting in typical delivery times of 4–6 weeks. If you prefer a faster option (usually 2–3 weeks), please request Canada Post Airmail at checkout. Note that airmail does not include tracking.
If something happens to your order in transit, we’ll reship it free of charge.
❗ Address Accuracy
Please double-check your shipping details at checkout. If you notice an error, contact us right away so we can correct it before your order ships.
If the shipping address provided at checkout is incorrect and your order has already shipped, you will be responsible for any additional shipping costs required to resend the order to the correct address.