Refund policy
Our Refund & Return Policy
We offer a generous 90-day return period because we know you may not use your mask set right away — we want you to have time to build and test it when the moment’s right.
Kit Masx Products
Buy with confidence — all of our products are guaranteed! If you’re not satisfied for any reason, please contact us within 90 days of receiving your order to request a replacement or refund.
Damages and Issues
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Inspect your order upon arrival and contact us immediately if your item is defective, damaged, or incorrect.
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We will ship a replacement right away to resolve the issue.
90-Day Return Policy
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If you’re unhappy with your purchase for any reason, we will replace and ship your item at no cost, or issue a refund to your original form of payment.
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No return is necessary, ensuring a hassle-free experience.
❗ Note: Expedited shipping fees (not our standard shipping) are non-refundable.
1ManArmy Products
We want you to be completely satisfied with your purchase. If your 1ManArmy product arrives damaged or defective, please contact us within 90 days of delivery to arrange a replacement or refund.
❗ Note: Returns are only accepted for defective or damaged items.
How it works:
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Returns are accepted within 90 days of receiving your order.
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Please provide a photo of the damaged or defective mask to help us assess the issue.
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A replacement will be sent depending on preference and availability, or a refund will be issued to your original form of payment.