Refund policy

Our Refund & Return Policy

We offer a generous 90-day return period because we know you may not use your mask set right away — we want you to have time to build and test it when the moment’s right.

Kit Masx Products

Buy with confidence — all of our products are guaranteed! If you’re not satisfied for any reason, please contact us within 90 days of receiving your order to request a replacement or refund.

Damages and Issues

  • Inspect your order upon arrival and contact us immediately if your item is defective, damaged, or incorrect.

  • We will ship a replacement right away to resolve the issue.

90-Day Return Policy

  • If you’re unhappy with your purchase for any reason, we will replace and ship your item at no cost, or issue a refund to your original form of payment.

  • No return is necessary, ensuring a hassle-free experience.

Note: Expedited shipping fees (not our standard shipping) are non-refundable.

1ManArmy Products

We want you to be completely satisfied with your purchase. If your 1ManArmy product arrives damaged or defective, please contact us within 90 days of delivery to arrange a replacement or refund.

Note:  Returns are only accepted for defective or damaged items. 

How it works:

  • Returns are accepted within 90 days of receiving your order.

  • Please provide a photo of the damaged or defective mask to help us assess the issue.

  • A replacement will be sent depending on preference and availability, or a refund will be issued to your original form of payment.